1. Introduction
Wuhan LE Cadeau Garments Co., Ltd. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, submit a business inquiry, request product samples, engage in discussions about potential manufacturing partnerships, or otherwise interact with us in a professional capacity.
This policy applies to all individuals and entities that provide us with personal data in the context of B2B (business-to-business) relationships, including brand owners, designers, procurement managers, agents, and logistics partners.
2. Information We Collect
We may collect and process the following types of personal data:
- Contact Information: Name, job title, company name, email address, phone number, physical address.
- Business Inquiry Details: Product specifications, order volume estimates, design files (e.g., sketches, tech packs), material preferences, and shipping requirements.
- Technical Data: IP address, browser type, device information, and usage data collected via cookies when you visit our website.
- Communication Records: Emails, meeting notes, call logs, and messages exchanged during negotiations or project collaboration.
- Compliance & Verification Data: Business license copies, tax identification numbers, or other documents required for contract execution or export compliance.
We do not knowingly collect sensitive personal data (e.g., racial origin, political opinions, health information) unless explicitly provided for legitimate business purposes (e.g., workplace safety coordination), and only with your consent.
3. How We Use Your Information
We use your personal data solely for legitimate business purposes, including:
- Responding to your inquiries about OEM/ODM services;
- Preparing quotations, samples, and production proposals;
- Managing orders, logistics, and after-sales support;
- Improving our website functionality and user experience;
- Complying with legal obligations (e.g., customs declarations, anti-fraud checks);
- Preventing misuse of our services or intellectual property;
- Communicating updates about new collections, trade shows (e.g., ISPO, Première Vision), or manufacturing capabilities—only if you have opted in.
We will never sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.
4. Data Sharing and Disclosure
We may share your information only under the following circumstances:
- With Service Providers: Trusted partners who assist with IT hosting, email delivery, translation, or logistics (e.g., DHL, FedEx). These providers are contractually obligated to protect your data and use it only as instructed.
- Within Our Group: With affiliated companies under Hong Kong Honcert Industries for operational efficiency, such as shared R&D or quality control teams.
- Legal Compliance: If required by law, regulation, or government authority (e.g., export control agencies, tax authorities).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction, with continued adherence to this policy.
We do not transfer personal data outside of China unless necessary for your order (e.g., shipping to your country) or with appropriate safeguards in place.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, typically:
- Active Business Relationship: Throughout our engagement and for up to 5 years after the last interaction;
- Legal Requirements: Longer if mandated by Chinese or international law (e.g., 10 years for export records under Chinese customs regulations).
You may request deletion of your data at any time, subject to legal or contractual retention obligations.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or update your personal data;
- Request erasure of your data (where applicable);
- Object to or restrict certain processing activities;
- Withdraw consent (for marketing communications);
- Receive your data in a structured, commonly used format (data portability).
To exercise these rights, please contact us at casterque@sortyle.com. We will respond within 30 days.
7. Cookies and Tracking Technologies
Our website uses essential cookies to ensure basic functionality (e.g., form submissions). We do not use third-party advertising or analytics cookies without your consent. You can manage cookie preferences through your browser settings.
8. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse, including:
- Secure email protocols (TLS encryption);
- Password-protected internal systems;
- Employee confidentiality agreements;
- Regular security reviews.
While no system is 100% secure, we continuously monitor and improve our safeguards.
9. International Data Transfers
If you are located outside China, please note that your data may be processed in China, where data protection laws differ from those in your country. By engaging with us, you acknowledge and consent to such processing under the terms of this policy.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised version will be posted on our website with an updated “Effective Date.” We encourage you to review this page regularly.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Representative at:
Email: casterque@sortyle.com
Phone: +86 136 3864 7716
Address: No. 88, Jiangxia Avenue, Jiangxia District, Wuhan, Hubei Province, China
We are committed to addressing your inquiries promptly and transparently.
